Privacy Policy

Last Updated: April 21, 2025

1. Introduction

Welcome to Zerov ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (zerov.io) and tell you about your privacy rights and how the law protects you.
Zerov Pte. Ltd. is a company incorporated in Singapore. We operate the zerov.io website and provide SaaS solutions for our customers.

2. Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped as follows:
Identity Data: Includes first name, last name, username or similar identifier.
Contact Data: Includes email address and telephone numbers.
Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Usage Data: Includes information about how you use our website, products, and services.
Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
• To register you as a new customer
• To process and deliver our services
• To manage our relationship with you
• To improve our website, products/services, marketing, and customer relationships
• To recommend products or services that may be of interest to you
• To comply with legal obligations

4. Sharing Your Information

We may share your personal data with the parties set out below for the purposes outlined in section 3:
• Service providers acting as processors who provide IT and system administration services
• Professional advisers including lawyers, bankers, auditors, and insurers
• Regulators and other authorities who require reporting of processing activities in certain circumstances
• Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent
If you wish to exercise any of these rights, please contact us at privacy@zerov.io.

8. International Data Transfers

We may transfer your personal data to countries outside of Singapore. Whenever we transfer your personal data out of Singapore, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
• Where we use certain service providers, we may use specific contracts approved for use which give personal data the same protection it has in Singapore.

9. Children's Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us so that we can delete the information.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:
Zerov Pte. Ltd.
Email: privacy@zerov.io
Website: zerov.io